Blocked Account Confirmation Missing or Payout Blocked in Germany

Contact the provider (BASTI or Fintiba) immediately — BASTI reissues the confirmation PDF within 24 hours after the €11,904 deposit clears. Bring the SWIFT transfer receipt to the embassy as a fallback. Health insurance proof (Care Visa Protect from €0.85/day) is filed separately.

BASTI (€4. Common reasons: missing Anmeldung (address registration), missing tax ID, incomplete Immatrikulation proof, or an unverified passport scan. 90/month + €65 setup) releases the monthly €992 rate once all three documents are on file — insurance proof is not required for payout.

Typically 2–5 working days after the €11,904 deposit is received. Priority processing available for embassy deadlines. The insurance certificate (Care Visa Protect from €0.85/day) is issued in minutes and can be filed independently of the account confirmation.

Provisional SWIFT receipt of the €11,904 transfer + the BASTI application confirmation + the health insurance PDF (Care Visa Protect from €0.85/day). Most embassies grant a 2-week extension to file the final blocked account certificate.

The blocked account confirmation is a mandatory § 16b AufenthG proof alongside health insurance (Care Visa Protect for the visa file, DAK-Studenten ~€135. Usually no. 52/month from enrolment). Ask the embassy for a re-scheduled appointment while BASTI reissues the PDF.

If your confirmation hasn't arrived within 7 business days after completing identity verification and depositing the full amount, contact support immediately with your ticket number and passport details.

Yes — health insurance is independent. With Care Visa Protect (from 0.85 EUR/day), you get your PDF certificate within minutes, regardless of your blocked account status.

It depends on the cause. Name corrections take 2–7 business days, re-verification 1–3 days. With BASTI, video identification is faster than post-ident, reducing overall wait times.